Refund policy
RETURN AND REFUND POLICY
Last Updated: September 7, 2026
At Slikediana, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please contact us and we will review your request.
RETURN PERIOD
Customers may request a return within 30 days of receiving their order.
To be eligible for a return, the item must be unused, unworn, undamaged, and in its original packaging, where applicable.
Certain products may not be eligible for return due to hygiene, health, safety, or other applicable restrictions.
HOW TO REQUEST A RETURN
To request a return, please contact us at:
Email: contact@slikediana.shop
Please include your order number, the reason for the return, and any relevant photos or information when applicable.
Do not send an item back before receiving return instructions from our customer support team.
RETURN SHIPPING
Unless the item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection laws, the customer may be responsible for the cost of return shipping.
If the return is approved because the item was defective, damaged during shipping, or incorrectly sent, Slikediana will review the appropriate resolution, which may include a replacement or refund.
REFUNDS
Once we receive and inspect the returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to the original payment method used for the purchase.
Refund processing times may vary depending on the customer's bank or payment provider.
ORIGINAL SHIPPING FEES
Original shipping fees are generally non-refundable unless the refund is required by applicable law or the return is due to an error on our part.
DAMAGED OR INCORRECT ITEMS
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at contact@slikediana.shop.
Please provide your order number and photos of the item so that we can review the issue and determine the appropriate solution.
NON-RETURNABLE ITEMS
Certain products may be non-returnable, including products that are personalized, opened or used where health or hygiene considerations apply, or items that are otherwise excluded by applicable law.
CANCELLATIONS
If you wish to cancel an order, please contact us as soon as possible after placing the order.
We cannot guarantee that an order can be cancelled once it has been processed or shipped.
EXCHANGES
If you need to exchange an item, please contact us at contact@slikediana.shop. Exchange requests are subject to product availability and applicable return conditions.
INTERNATIONAL RETURNS
For international orders, customers may be responsible for return shipping costs, customs duties, taxes, or other charges associated with returning an item, unless otherwise required by applicable law.
CONTACT US
If you have any questions regarding returns or refunds, please contact:
Slikediana
Email: contact@slikediana.shop
Website: slikediana.shop
Phone: (202) 555-0148
Address:
10820 Boykin Pl
Apt 116
Matthews, NC 28105
United States